Free Resources and Tips

How to Check Balance in PLDT Home Wifi: Full Guide

By October 25, 2022No Comments

PLDT is one of the most trusted internet service providers in the Philippines. They have millions of subscribers using their services in the Philippines.

If you are one of these PLDT subscribers, this article will teach you exactly how to check your PLDT wifi balance.

How to check balance in PLDT home wifi

To check your PLDT home wifi balance, all you have to do is to either go to the website or app and sign in your account.

Via PLDT myHome website

You can check your balance on your laptop or computer. Here is how you do it:

Step 1: Visit the official PLDT website on any web browser.

Step 2: Click on the red “Account Login” button at the top right of the screen.

Step 3: Log into your PLDT myHome account by entering your username and password.

Step 4: From the menu on the left side click on “Your Accounts.”

Step 5: On the next page, you will see all your PLDT accounts. Select which account you want to check the balance of, and click on “Manage” with the toolkit icon.

Step 6: Once the next page loads, you will see your account and balance details. It will show the total balance due, bill due date, current charges, and previous bill charges. Other information shown will include account number, subscriber type, service number, email address, and service address.

Via myPLDT Smart app

If you do not own a laptop or computer or you just prefer using your phone, you also have the option to check your balance on the app. Just follow this set of instructions:

Step 1: Launch the myPLDT Smart app on your mobile phone.

Step 2: Sign in your account with your email and password.

Step 3: On the app’s main dashboard, you will see a preview of your total amount due.

Step 4: Tap “View Account” to check the total breakdown of the amount due and other details regarding your account’s balance.

Step 5: On the next page, tap “View Breakdown.”

Step 6: Once you are on the breakdown page, you will see your previous bill balance as well as your current bill charges.

How to load PLDT Home Prepaid Wifi

If you don’t have a postpaid plan but instead have a prepaid wifi modem from PLDT, you have to load it yourself once it runs out. There are four easy ways to do this.

Via PLDT Home Wifi Dashboard

This is the fastest and most straightforward way to load your PLDT home prepaid wifi.

Step 1: Connect to PLDT home wifi on your device.

Step 2: Visit on your web browser.

Step 3: Choose “Home Boost Load,” select the amount you want to load, and click “Buy.”

Via Sari-Sari Store

If you do not have an internet connection and cannot load using the PLDT home wifi website, you may load at a sari-sari store.

Step 1: Go to the nearest sari-sari store near you.

Step 2: Give your PLDT Home Prepaid Wifi number.

Step 3: Choose “FamLoad” and the amount you want to load.

Step 4: Once you get back home, connect to PLDT home wifi on your device and check your balance on

Step 5: Tap on the red highlighted “here” button to view your balance.

Via Pasaload

You can convert regular load to PLDT FamLoad.

Step 1: Create a new SMS message on your phone.

Step 2: Type in PASALOAD (space) your PLDT home prepaid wifi number (space) amount.

Step 3: Send the text to 808.

Step 4: Check your balance. Take note that each Pasaload has a Php 1 transaction fee.

Via Smart GigaLife App

Step 1: Connect your phone to the prepaid wifi network.

Step 2: Open the Smart GigaLife app and log in.

Step 3: Tap on “Add Load” from the home dashboard.

Step 4: Select the amount and your payment method.

Step 5: Swipe to confirm payment.

Frequently Asked Questions (FAQs)

When do I have to pay my postpaid PLDT bill?

You have to pay your PLDT bill on or before the due date on your statement. If you fail to pay the complete amount, the charges will be carried over to your balance the next month.

What happens if I don’t pay my bill on the due date?

The balance will be carried over to your next bill, and your internet service may also be temporarily disconnected until you make a full payment.

What are the available load plans for PLDT prepaid home wifi?

You can load for as low as Php 50. The 1-month unlimited FamLoad data package costs P999.


Follow any of the step-by-step guides above to check your balance and load your PLDT home wifi.

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Jerico Saquing

Jerico Saquing

Jerico is the founder of Peso Hacks. He's also a freelance writer who specializes in topics related to finance, travel and games. In his spare time, he likes to watch anime, play mobile games and read books.

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