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How to Get Police Clearance Online: Ultimate Guide

By March 15, 2022December 30th, 2022No Comments
How to get police clearance online

Police clearance is one of the usual requirements when applying for a job in the Philippines.

Before, there was no appointment system online until an equivalent; unified service was launched in 2018.

If you want to know how to get police clearance online, check out all the details in this article.

What is the Police Clearance?

Police clearance certificate

Police Clearance is a government-issued document that reflects whether an individual is in the crime-related databases of the issuing authority.

In short, it can be given to anyone whether they have a criminal or criminal-related history or not.

It may indicate that the applicant has no record on file or that they have a record in the system and the status of that record.

There are two general types of police clearance that an individual applicant can get in the Philippines.

The first one is the traditional, physical-only appointment usually located in local governments’ municipal or city halls, manned by police staff.

The National Police Clearance System was launched in August of 2018 to allow for the online application of the document.

We will focus on this article’s faster and more efficient online police clearance.

Requirements to get a Police Clearance

Before being issued a police clearance, you need to present two valid IDs that are not yet expired and have your photo and signature.

Examples include GSIS ID, Driver’s license, Integrated Bar of the Philippines ID, OFW ID, Passport, PhilHealth ID, PNP ID, Postal ID, PRC ID, School ID, and Senior citizen SSS or UMID ID, TIN ID, and Voter’s ID.

If you only have one valid ID, you need to bring your birth certificate issued by the Philippine Statistics Authority.

How to get Police Clearance Online (Steps)

Follow these steps on how to get police clearance online:

Step 1: Go to

How to get police clearance online 1

Step 2: If you are a first-time applicant, register for an account first by filling out all the required information.

How to get police clearance online 2

Step 3: Check for the confirmation message sent to your email and click on the link to verify your registration.

Step 4: Log in to your account.

How to get police clearance online 3

Step 5: Tap the Edit Profile button and complete all required information.

Step 6: Check the details and tap the Save Profile button.

Step 7: Next, tap on the Clearance Application button.

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Step 8: Choose your preferred police station where you will claim the document, as well as the date and time of claiming.

Step 9: Select the Landbank of the Philippines as the payment method.

Step 10: Save your appointment and take note of the appointment details.

Step 11: Go to

Step 11: Look or search for the PHILIPPINE NATIONAL POLICE – NATIONAL POLICE CLEARANCE, then click on the Continue button.

Step 12: You can now pay using your LandBank account, Cash Payment, or BancNet account from other banks.

Step 13: Once you have paid for your police clearance, be present on the day of your appointment, together with the requirements and proof of payment.

Step 14: Proceed with the biometrics capture and verification process.

Step 15: Depending on the verification result, the police clearance may be issued to you immediately, or after a few days just in case your name got a HIT.

Make sure to make your payment two days before your appointment to ensure that your application will be processed.

How to pay online Police Clearance using LandBank or BancNet account

These are the steps on how to pay using LandBank:

Step 1: After clicking on the Save Appointment button, tap the Click here to Pay button.

Step 2: Input your account number and PIN.

Step 3: Confirm the transaction which would require an OTP.

Can I pay for my Police Clearance using cash?

Just in case you do not have a LandBank, GCash, or BancNet account, you can pay for your online police clearance using cash.

From the LandBank ePayment portal, select Cash Payment, then wait for the page of MYEG PH.

If you choose 7-Eleven, use the CLiQQ app or go directly to the nearest 7-Eleven store to get assistance from the store staff.

Take note that paying through 7-Eleven would have an additional convenience fee.

Other over-the-counter options are ECPay, Bayad Center, Cebuana Lhuiller, LBC, Palawan Pawnshop, RD Pawnshop, Robinsons, SM Supermarket, Savemore and more.

You can also use your reference number to pay using GCash instead of going over-the-counter in the actual establishments.

How to pay online Police Clearance using the CLiQQ app

It is better to process your payment immediately using the app instead of going directly to the 7-Eleven store:

Step 1: Open the CLiQQ app on your smartphone.

Step 2: Go to the Pay Bills section.

Step 3: Choose Government.

Step 4: Go to MYEGPH.

Step 5: Input the reference number and contact details.

Step 6: Take a screenshot of the barcode or go immediately to a 7-Eleven store to pay.

How to pay online Police Clearance using GCash

These are the steps on how to pay using GCash, after getting the reference number from the Cash Payment options:

Step 1: Open the GCash app on your smartphone and go to Pay Bills.

How to pay police clearance using GCash 1

Step 2: Go to Payment Solutions under the Bills Payment section.

How to pay police clearance using GCash 2

Step 3: Search for or select DragonPay.

Step 4: Enter the reference number and other required details.

Step 5: Confirm your transaction.

Download a copy of the receipt and bring it to your appointment.

How to pay online Police Clearance using PayMaya

These are the steps on how to pay using PayMaya:

Step 1: Open the PayMaya app on your smartphone and go to Pay Bills.

How to pay police clearance using Paymaya 1

Step 2: Go to Payment Solutions from the Pay Bills section.

How to pay police clearance using Paymaya 2

Step 3: Search for DragonPay.

Step 4: Enter the reference number and the other details.

Step 5: Confirm the transaction.

Don’t forget to take a screenshot of your payment for the presentation at the police station.

How much is a Police Clearance?

Police clearance only costs P150, but there will also be a transaction or convenience fee around P10 to P30.

If you pay using the LandBank ePayment portal, there will only be an additional P10.

If you decide to pay using cash, such as through 7-Eleven, there will be a P30 convenience fee.

Can I get online Police Clearance for free?

Yes, you can get your first online police clearance for free if you are a first-time job seeker.

It would help if you ticked the box in the applicant profile below the PWD checkbox.

It is provided under Republic Act No. 11261 or the First Time Job Seeker Assistance Act.

Just bring a barangay certification when availing of free job requirements.

How to verify Police Clearance online

If you need to verify a police clearance, go to and scroll down to Verify your Clearance! or click the Verify Clearance menu.

Just input the Surname and the Clearance Number before solving the captcha and tapping the Verify button.

Where can you use a police clearance?

Police clearance will undoubtedly be requested for employment purposes, so it’s best to have one when applying in bulk.

It may also be required in VISA applications or other purposes that require a good moral character and other government-related transactions.


What if I miss my appointment?

As long as you have made your payment, you can still reschedule your appointment in the National Police Clearance System.

However, you cannot refund the amount if you still fail to go to the police station within 15 days.

Can I bring my payment to the police station if I forget to pay online?

No, you cannot pay at the police station if you did not pay online or over-the-counter before your appointment.

They cannot process your request, and you would need to pay first in the official channels and reschedule your appointment.

How do I know which police stations issue a National Police Clearance?

You can know which police station is available to issue the clearance by manually searching during the appointment process in the NCPS.

You can choose any participating police station, even if it’s not in your place of residence.

Is getting an online National Police Clearance faster than getting a local Police Clearance?

Yes, getting a National Police Clearance using the NPCS is faster than getting a police clearance since you can already manage your payment beforehand than lining up at the Treasury Department of your city or municipality.

Either way, you still get your biometrics taken alongside the verification process.

If you choose to get a local Police Clearance from your city or municipal hall, there’s a high chance that other applicants are also there, making you wait longer.

On the other hand, the participating police stations are reserved for those who apply online.

The only drawback is when you are not nearby a police station, so going to your municipal or city hall would be easier.

You can still get a local police clearance in such a scenario since it is also valid.

Is police clearance considered a valid ID?

It can be a valid ID in selected government transactions, as stated by respective agencies.

At best, only a secondary valid ID must be presented in conjunction with other valid IDs.

What if there is a typographical error in my police clearance?

If you have found such an error in your National Police Clearance, you must repeat the application process.

To avoid this, thoroughly check the information you provided during the application process.

Can I renew my National Police Clearance?

No, you cannot renew your National Police Clearance like a shortcut in getting a new one.

You need to repeat the application process and undergo the biometrics capture and verification process.

What is the validity of my police clearance?

Like most related documents, your National Police Clearance has only validity of 6 months.

After that period, you need to apply again if you need an updated one.

Is the National Police Clearance equivalent to NBI Clearance?

No, the two are different, and you cannot use a Police Clearance instead of an NBI clearance or vice versa if the requirements for your job or other purposes are requested.

There are separate applications for the Police Clearance and NBI Clearance, and they are usually both requested for job applicants even if the verification process is essentially the same.

What is a HIT?

Getting a HIT during the verification process can mean different things, but it’s plainly because your name is in a database maintained by the PNP.

Unlike with the NBI clearance, it will only delay the issuance of your police clearance for a few moments up to a few days while an officer checks the records.

Some examples of the databases are Case Information and Database Management System (CIDMS), Crime Information, Reporting and Analysis System (CIRAS), e-Rogue Gallery System, and Wanted Persons Information Systems or e-Warrant.

Because it is extensive, you can be assured that a police clearance is like a quick background check.

If you don’t have a HIT or you have a HIT, but it’s for another person, you will be issued a Clean National Police Clearance with the remark “No record on File.”

Otherwise, you will be getting a Marked Police Clearance with the relevant details after all hits have been verified, unless you need to be arrested.

Can I avail of expedited issuance of National Police Clearance?

There is no such thing as expedited or assisted issuance of police clearance.

Beware of fixers who might offer such clearances in exchange for payment, be it cheaper or more expensive than the actual fees.

If you encounter such offers, report them immediately to the authorities and not patronize the service as your clearance will not be valid.


Getting an online police clearance is straightforward, and you can process it instantly.

It allows requesting authorities such as employers to ensure that the workplace is safe.

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Jerico Saquing

Jerico Saquing

Jerico is the founder of Peso Hacks. He's also a freelance writer who specializes in topics related to finance, travel and games. In his spare time, he likes to watch anime, play mobile games and read books.

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