Talking about NBI clearance may reflect the nostalgia of long lines and tiring days.
Now, you can apply online then renew your NBI clearance even without leaving the comfort of your own home.
If you want to know how to renew NBI clearance in the Philippines, check out all the details we have prepared for you in this comprehensive article.
What is the NBI clearance?
A clearance from the NBI is a piece of document that presents some personal information of an individual, and criminal record, if any.
You can only be issued an NBI clearance if you have no outstanding arrest warrant in the Philippines.
The document shows whether you have no criminal record, a pending case, or a convicted felon.
It can only be requested through the official website https://clearance.nbi.gov.ph/.
Moreover, it is one of the most common government-issued documents used for applications in many senses, whether as a requirement or a valid I.D.
Why renew NBI clearance?
Renewing your NBI clearance is the default thing you should do and is more accessible than getting an NBI clearance for a second, third time, or so.
Getting your new NBI clearance is strictly online only, but if you just realized that after going to a branch, chances are there are some individuals in booths that offer assistance for a small fee.
By renewing your NBI clearance right then and there, you help them make a living; otherwise, the payments you make for a new clearance still help the economy.
Also, you can appreciate how the NBI clearance website is pretty user-friendly that you might not even need this how-to guide, but we have included all the essential information.
Requirements for renewal of NBI clearance
Renewing your NBI clearance is easier than applying for a new one.
If you are in the Philippines, you need to get a payment reference number online, pay, and get the receipt.
If you are an OFW, the requirements include an old copy of NBI clearance, a 2×2 picture, and a scanned passport.
How to apply for NBI clearance renewal online
Follow these steps on how to apply for the renewal of your NBI clearance online:
Step 1: Visit https://clearance.nbi.gov.ph/ on your phone or computer browser.
Step 2: Agree to the Data Privacy Notice if it shows up on the website.
Step 3: Tap on the Click Here button on the NBI Clearance Online Renewal box.
Step 4: Provide your old NBI ID, mobile number, first name, middle name, last name, and birth date.
Step 5: Check the details, then click Verify.
Step 6: Choose your preferred verification option such as Mother’s Information (full name and birthplace) or Mobile Number and Email Address used during prior registration.
Step 7: Click the Verify button.
Step 8: Select the releasing NBI Branch from the dropdown menu and your preferred payment option such as Bayad Center Outlets, Bayad Center Mobile App, ECPay, 7-Eleven, Visa/MasterCard, and GCash.
Step 9: Click the Proceed to Payment button.
Step 10: You can pay immediately or within 24 hours.
Step 11: Take note of the Reference Number and choose between Pick-Up or Door-to-Door Delivery.
If you choose Pick-Up, you can go to the NBI branch 24 hours after payment, but verify if your NBI clearance is already available by calling 8524-1277 or 8523-8231 loc. 5509.
You can also inquire through SMS by texting (reference number)<space>NBI and send to 09150656899 for Globe or 09478648747 for Smart subscribers.
If you choose Door-to-Door delivery, continue to the next step:
Step 12: Read, then click on the I Agree button of the Disclaimer Notice.
Step 13: Read and click the Agree button on the Terms and Condition & Data Privacy Notice of deliverybox.ph.
Step 14: Call the mobile numbers or contact the email indicating if you have any questions; otherwise, click Proceed.
Step 15: Provide your delivery details and pin your preferred delivery location on the map.
Step 17: Choose from the payment methods such as Visa/MasterCard, Banks, Cash Payments, PayMaya, or eWallets.
Step 18: Click the Proceed button and complete your payment.
Step 19: Send an email to firstname.lastname@example.org containing your payment reference number and payment receipt, informing them that you have requested a door-to-door delivery.
What is the format of the door-to-door delivery notification to NBI?
There is no fixed format for the notification, but you can use this as a guide:
Subject: NBI Renewal Request (Door-to-Door Delivery via deliverybox.ph)
I have availed of the door-to-door delivery service for NBI Clearance renewal. Here are the relevant details:
NBI ID Number:
Payment Reference Number:
Mode of Payment for NBI clearance:
Transaction Receipt Number:
Mode of Payment for delivery:
Transaction Receipt Number of delivery payment:
Kindly see attached payment receipt.
Juan C. Dela Cruz
Renewal of NBI clearance for OFW
If you are an OFW currently in the country, you can renew your NBI clearance just like anyone else.
But if you are outside the Philippines, you can follow the online step which is the fastest:
Step 1: Prepare a scanned or digital copy of your old NBI clearance, Passport data page (including the signature page), and 2×2 I.D. picture recently taken, with a white background, no eyewear, and no smiling.
Step 2: Send the documents via email to your Philippines representative and an authorization letter.
Step 3: Ask your representative to print your documents on regular paper, but the 2×2 I.D. picture must be printed on photo paper.
Step 4: Your representative will go directly to NBI Clearance Center at U.N. Avenue to submit your renewal application and the P130 renewal fee.
Step 5: Your representative must check whether there is an NBI dry seal at the lower left part of your NBI clearance.
Step 6: Your representative can scan the document before sending it to you via mail.
The delivery time will depend on the courier service that your representative will choose.
What if I do not have a representative as an OFW?
In case you do not have a representative to process the renewal of NBI clearance on your behalf, here are the guidelines:
Step 1: Prepare all the required documents in hardcopy form, but there is no need for the authorization letter.
Step 2: Mail the documents together to the Mailed Clearance Section with P200 cash (renewal fee and courier fee), a self-addressed envelope, and a letter explaining why you do not have a representative:
Ms. Sandra Sobida
Mailed Clearance Section
3/F NBI Clearance Building
United Nations Avenue, Ermita
Manila, Philippines 1000
Step 3: Don’t forget to include your email in the letter so you can communicate with them regarding the release of your NBI clearance.
Step 4: Coordinate with PHLPost, FedEx, or DHL to get your documents from the NBI Office and send them directly to you.
Take note that you will shoulder the shipping fee, and NBI cannot send the documents to you if you have not coordinated with a courier service.
Renewal of NBI clearance via walk-in
You cannot renew your NBI clearance by walking in or without an online appointment.
You should visit the NBI Clearance website to start renewing your NBI clearance.
The officer at the NBI branch will not allow you to proceed with your transaction since they will always ask for your appointment or reference number.
Some branches have a dedicated section to assist individuals who do not know how to use the online website, and there may also be some booths that offer service with a fee.
The bottom line is you need to generate your payment reference number using the NBI clearance website.
Where can I pay for the renewal of NBI Clearance?
If you plan to pick up your newly-issued NBI clearance, you can generate a payment reference number that you can use for the 7-Eleven store, Bayad Center Outlets, Bayad Center Mobile App, ECPay, GCash, or Visa/MasterCard.
Take note that you cannot use a payment reference number intended for one payment channel to another one.
You could always generate a new payment reference number if you change your mind.
Delivery takes another step of payment from the deliverybox.ph website, which you can pay using Visa/MasterCard, Over-the-Counter in a Bank, Cash Payments, PayMaya, or eWallets.
How to check the status of NBI renewal
You can check the status of your NBI clearance under the Transactions tab of the website menu, which will indicate whether your payment is pending or already posted.
Another way to check the status of your NBI renewal is by sending a message to 09150656899 if you are a Globe subscriber and 09478648747 if you are a Smart subscriber.
You need to type your reference number, followed by a space, then NBI.
You can also call the NBI Hotline at 8524-1277 or 8523-8231 loc. 5509
How much is the renewal of NBI clearance?
Renewing your NBI clearance will only cost P130, not including other transaction or convenience fees.
Depending on your payment method and receiving method, it may cost you up to P505 or more.
How many days does the renewal of NBI clearance take?
If you are in the Philippines, you can get your NBI clearance as early as the next day, provided that you have immediately paid for it after generating the reference number.
Depending on the number of applicants in the NBI Clearance Branch, you may be able to claim your clearance immediately, after a while, or after a few hours.
You should also check whether your NBI clearance is already available for claiming.
For deliveries, it may take 3 to 7 working days if you live in Metro Manila or other parts of Luzon, and 7 to 10 working days if you live in Visayas or Mindanao.
If you are an OFW, you should consider the delivery time of your selected courier service.
What is NBI Clearance Quick Renewal Service?
NBI offers a quick way to get your NBI clearance delivered to you in partnership with deliverybox.ph.
If you opt not to walk into an NBI Clearance Branch, you can use the door-to-door delivery service.
What is NBI Clearance Quality Control Interview?
NBI may send you an invitation for an interview before releasing your NBI clearance.
This may or may not happen if your “name” has a pending case or active arrest warrant regardless of the number of times you got a clearance before even with a HIT.
The interview will be conducted at the NBI Main Office, and you can check the details in your invitation letter.
Don’t forget to be on time, wear decent attire, and bring valid I.D.s and your payment receipt.
The questions will be personal and crime-related but should only take a few minutes so just answer directly to the point.
Depending on the interview, you may be requested to fill out an Affidavit of Denial before taking an oath and getting it notarized.
The good thing is that you can get your NBI clearance at the Printing and Releasing Section after the interviewer gives you the schedule on the same day.
You may even get the rare chance of meeting your namesakes so you can pose for a picture like the Spider-Man Pointing at Spider-Man meme.
Where can you use the NBI clearance?
The NBI clearance is usually used for employment and application purposes wherein you need to prove that you are not a criminal or are not being hunted by authorities.
It can also serve as a valid I.D. in government transactions since it has been thoroughly validated and contains your picture, name, and signature.
How many times can I renew my NBI clearance?
There is no limit to the number of times you can renew your NBI clearance, as long as you have previously applied for one starting 2014.
Until the policy for NBI clearance renewal changes, you can always renew your NBI clearance online.
Can I just get another NBI clearance instead of renewal?
Yes, there is no problem if you want to apply for a new NBI clearance instead of just renewing.
The top reason for this scenario is when you no longer have a copy of your old NBI clearance, so you cannot get the NBI ID Number.
It can also be a nifty way to get an NBI clearance on the same day if you are in a hurry or have no other things to do, only if you have no HITS.
If there are only a few people there, you can set an appointment for another day but try to process it on the same day if the staff will allow you.
If you want to start a new TikTok craze, such as the “do I get a HIT” TikTok challenge, you need to opt for the application instead of renewal, but ask for permission first from the staff.
How much do I need to pay for NBI Clearance renewal?
The amount you will be paying for the NBI clearance itself will be P130.
On top of that, using the e-payment service will cost an additional P25.
Other transaction or convenience fees will depend on your payment method.
If you avail of the door-to-door delivery service, you will be paying an additional P200 within NCR or P350 outside NCR.
If you are an OFW, you will be paying the delivery fee of your selected courier.
What are the convenience fees for different payment options?
Depending on the specific payment method you choose, there may be zero or a small fee:
For the NBI clearance payment:
- Bayad Center Outlet or Partners – P5 to P15 depending on the branch/partner
- ECPay – not specified
- GCash – no convenience fee
- Visa/MasterCard – depending on your card
- 7-Eleven store – P15
Delivery takes another step of payment from the deliverybox.ph website, which you can pay using the following:
- Cash Payments – depending on the payment partner
- Bank Over-the-Counter – around P25 to P50
- eWallets – depending on the e-wallet, may change without prior notice
- Visa/MasterCard – depending on your card
How do I pay using GCash?
If you are paying using the GCash app, you just need to take note of the payment reference number and go to the Bills Payment section of GCash.
Here are the step-by-step instructions to guide you:
Step 1: Open the GCash app on your smartphone.
Step 2: Tap on Bills Payment.
Step 3: Click on Government.
Step 4: Search or scroll down to NBI, then click it.
Step 5: Input the reference number, contact number, amount, and email address (optional).
Step 6: Check the details before confirming your transaction.
Step 7: Don’t forget to download or take a screenshot of your payment receipt.
How do I pay through 7-Eleven?
If you will be paying in a 7-Eleven convenience store, here are your options:
- generate a payment barcode through the CLiQQ app under Bills Payment
- generate the same barcode through a CLiQQ Kiosk machine at the 7-Eleven store
- ask for the assistance of the staff by providing your payment reference number
Payment through 7-Eleven requires their reference number.
What are Bayad Center Partners?
With Bayad Center, you can make your payment in over 40,000 locations.
In case you cannot go to an actual branch of Bayad Center, you can go to Bayad Partners:
- CVM Pawnshop and Money Changer
- Go Beyond
- PERA HUB
- Raquel Pawnshop
- Robinsons Department Store
- Robinsons Supermarket
- Sinag Pawnshop
- Super Service Center
How do I pay using ECPay?
ECPay has many partner outlets, which you can check at https://www.ecpay.com.ph/partner-outlet-finder/.
You can also pay using their Android or iOS app.
How do I pay using Visa/MasterCard?
If you choose this method, you will be directed to a page where you will input your card details.
Can I pay for NBI clearance renewal through a bank app or over-the-counter?
Unfortunately, you cannot pay for the renewal of your NBI clearance through banks, as they are not included in the payment options for the NBI clearance itself.
The payment methods for renewal are different from those for new applications.
You can only use over-the-counter bank payment to pay delivery fee for deliverybox.ph.
Can I cancel the payment reference number
You cannot cancel a payment reference number generated from the NBI clearance online system.
The good news is you can disregard it and process a new transaction, such as for renewal when you have accidentally applied for a new clearance again.
The same thing applies when you have forgotten to pay for the reference number on time.
What is the validity of the payment reference number
Once you have finalized the payment reference number of your NBI clearance, you only have 24 hours to use it through your selected payment method.
After that period, you need to generate a new payment reference number again, so you need to go through the steps a second time.
You can choose a different payment channel, especially when there’s a problem with the one currently tied to your payment reference number.
Do I need to provide a screenshot of the payment to the NBI?
Yes, you need to give a copy of your payment screenshot to NBI through email if you are availing of the door-to-door delivery service.
Likewise, you need to present it to the branch when claiming your NBI clearance should you choose the walk-in option.
What if I lost my copy of proof of payment?
If you have paid using a personal account and forgot to take a screenshot upon payment, you can still use other notifications such as email and SMS as proof.
Alternatively, you can check the transaction history of your payment method.
That is also useful if an error generates your payment receipt, but your payment went through.
Otherwise, you need to inform the NBI Clearance Branch of your situation, and they will likely still accommodate you if they can check whether the payment was posted on their system.
It’s better if you can contact the customer support of your payment channel since they can check your payment using the reference number.
Can I renew NBI Clearance for free?
You cannot renew an NBI Clearance without paying the corresponding fees.
It can only be provided for free to those who have just started looking for their first job after the First Time Job Seekers Assistance Act or RA 11261 took effect.
What are the fees for NBI Clearance Quality Control Interview?
Aside from your time and effort, you don’t have to pay anything for the interview.
Any document needed will be provided for free and the notarization.
Some people will offer to assist you in exchange for a small fee, but there is no need.
What is the difference between pick-up and delivery of NBI clearance?
They are the two options for receiving your NBI clearance, and one isn’t necessarily faster than the other.
If you choose to pick it up, you or your authorized representative will claim the NBI clearance at the branch you selected during your online processing.
If you opted for the delivery, it would be sent to your address as early as three days.
In contrast, you can pick up your NBI clearance the next day after paying online.
What is the fastest courier service for OFWs wanting to renew NBI clearance?
It depends on the courier service you will choose depending on your location.
You should check it on their website but remember that the faster the delivery, the higher the fee.
Also, you can expedite the process if you can have a representative in the Philippines who can go directly to the NBI Main Office, saving time in bringing your documents to them.
Can I apply for a new NBI clearance and renew simultaneously?
Yes, you can process two different applications as long as you paid for both.
This can be useful when you tried the same-day nifty hack but got a HIT, or accidentally paid for a new application instead of a renewal when you need the NBI clearance rushed.
Can I ask someone to claim my NBI clearance?
You can ask someone to claim NBI clearance on your behalf as long as you have provided them with an authorization letter.
Some reasons for doing so include being busy at work and having other appointments on the scheduled release date.
If you have availed of the delivery service, but you will not be at home to receive the document, prepare an authorization letter as a good measure.
There is no specific format of the authorization letter for another individual to claim the NBI clearance on your behalf.
Here are some guidelines which you can follow when using an authorization letter:
- the authorization letter must be computerized on a short bond paper
- it should be formal, i.e., with the usual parts of a letter such as heading, date, inside address, salutation, body, closing remarks, name, and signature
- must have an attachment of payment receipt
- must be presented with the recipient and representative’s valid I.D.
- the representative must wear decent clothing when going to the NBI branch
Here’s a sample that you can use as a guide:
JUAN C. DELA CRUZ
123 Street Address, Brgy.
Month, Date, Year
NBI Clearance Branch – NAME OF BRANCH
Address of NBI Branch
I, Juan C. Dela Cruz, 30 years old, am authorizing my mother, Maria Juana C. Dela Cruz, to claim the NBI clearance on my behalf.
Here are the pertinent details of my renewal application:
NBI ID Number:
Valid ID to be presented:
Payment Reference Number:
Mode of Payment:
I can be contacted at 09876543210 or email@example.com if you have any inquiries.
JUAN C. DELA CRUZ
Can I ask someone to apply for my NBI clearance?
Yes, you can ask someone to process your online application BUT remember that the online account belongs to you and you still need to go to the NBI Clearance Branch for biometrics capture.
If you ask someone in the Philippines to process your NBI clearance renewal, you need to give them an authorization letter.
Otherwise, NBI will not entertain them regardless of their reason.
If you decide to mail your documents directly to NBI, you do not need an authorization letter or a representative.
How long is the validity of the renewed NBI Clearance?
All NBI clearances are valid within six months to 1 year, as indicated on the NBI clearance.
There is no need to renew your NBI clearance before it expires, and you can renew it just because you want to or you need it for an application.
I forgot that I have an unclaimed NBI clearance; when can I get it?
Claiming your already released NBI clearance does not have a schedule, but you should claim it as soon as possible.
If you forgot to claim it or just became busy, you could claim it at the NBI Clearance Branch as long as it is still valid.
If it has already expired, it will no longer be released, and you need to request renewal again.
The old days of long lines at the NBI Main Office just to get or renew an NBI clearance are long gone.
It has become more efficient since 2014, and you can process your NBI clearance renewal in just a few clicks.